Zoho One Essentials: Mastering Zoho CRM

Price: $13.99
(as of May 20,2023 22:11:36 UTC – Details)

Take advantage of Zoho CRM, a leading customer relationship management solution, to gain a competitive edge.

You can learn how to:

1. Save complete contact details for example name, phone numbers, email and mailing addresses.
2. Maintain dated notes for each contact, enabling you to keep track of all meaningful conversations.
3. Create a calendar that records all interactions with contacts in one place.
4. Analyze reports and dashboards to gain insight into your business, based on the data in your database.
5. Merge your contact information into templates for marketing campaigns and send them through snail mail, email or fax.
6. Manage your sales pipeline with built-in forecasting tools.

What Is Customer Relationship Management (CRM)?

CRM stands for customer relationship management and typically refers to software, like Zoho, that helps you manage your customer relationships. From a sales perspective, it means things like inputting and tracking leads, checking up on those leads, converting leads to contacts, and ultimately to deals. From a management perspective, you can track the progress of your sales team, create and run reports, and gather insights into your sale cycles and forecasts. Simply stated, the goal of a capable CRM product, such as Zoho, is to run your business efficiently, effectively and to increase profitability.

Publisher ‏ : ‎ Epublishing Works! (June 7, 2022)
Language ‏ : ‎ English
Paperback ‏ : ‎ 218 pages
ISBN-10 ‏ : ‎ 1644572761
ISBN-13 ‏ : ‎ 978-1644572764
Item Weight ‏ : ‎ 10.5 ounces
Dimensions ‏ : ‎ 6 x 0.46 x 9 inches